The Get Ticket block is a Zendesk integration tool that retrieves details for a specific ticket when provided with its ID. This utility is essential for support agents who need to quickly access ticket information without navigating away from their current workflow environment.

The Get Ticket block has 1 input and 1 output.

Inputs:

  • Ticket ID: The unique identifier for the Zendesk ticket that you want to retrieve.

Outputs:

  • Result: Contains the details of the ticket, including status, assignee, requester information, and other relevant data.