The Get Ticket Comments block is a Zendesk integration that retrieves all comments associated with a specific ticket. This block is particularly useful for customer support teams who need to review the conversation history of a ticket to provide better support or follow up on unresolved issues.

The Get Ticket Comments block has 1 input and 1 output.

Inputs:

  • Ticket ID: The unique identifier of the ticket for which comments need to be retrieved.

Outputs:

  • Result: The collection of comments retrieved from the specified ticket in Zendesk.