The List Assigned Tickets block is a Zendesk integration that provides a list of all tickets currently assigned to a specific user, identified by their user ID. This is an efficient tool for support agents to manage their queue and prioritize their workload within Zendesk.

The List Assigned Tickets block has 1 input and 1 output.

Inputs:

  • User ID: The unique identifier of the user whose assigned tickets you want to list.

Outputs:

  • Results: A list of tickets currently assigned to the user specified by the input User ID.